This backpack has a very large capacity but it's quite Compact and you can carry it very easily. It doesn't have many internal divisions which make is more easily for me to get organized. The front shell is hard and prevents damage to the internal items and the back part is better so it's a very comfortable backpack to wear.
The delivery is fast and there is a lot of space, so it is good to use.
The front part is softer, not harder than you think.